BLOGS. March 19, 2024
Elevating Super Admin – Combining Tech and Empathy
In the ever-evolving landscape of superannuation administration, a concerning trend has surfaced—a worrying increase in member complaints. In 2022-2023, AFCA received 6,597 superannuation complaints, an increase of 32% on the year before. This shift underscores a fundamental need for the industry to reassess its practices and embrace transformative approaches.
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