BLOGS. February 22, 2022
Outsourcing Retirement Plan Recordkeeping and Servicing
Retirement plan providers are outsourcing their recordkeeping platforms and servicing operations to address increasing competitive pressure, changing customer expectations and high technology costs. Outsourcing also allows plans to overcome challenges like finding and retaining IT talent, maintaining legacy systems, meeting new regulatory changes as they arise, and overcoming the fee compression that stems from higher sponsor demands without increasing pricing.
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