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March 23, 2022 by Joseph Maxwell
Designing and implementing superior processes supported by top technology may yield valuable business results, but taking a “set it and forget it” mentality can lead to process drift. The deterioration can be subtle and happen slowly, but over time erodes margins. Because that erosion is not noticeable until it reaches a level of emergency, the importance of preventative maintenance can get lost in the argument of “if we’re hitting our goals, everything is fine.” However, even small improvements can have a big impact and allow teams to not only hit goals but surpass them.
Examining process drift can seem like a daunting project, but it helps to break it down into smaller steps.
The new SS&C Fund Administration Platform, SS&C GoCentral, is a more modern approach that amplifies our processing and technology efficiency. SS&C GoCentral lends traditional fund accounting and financial operations processes with AI, seamlessly integrating all NAV components to create the most efficient process in the industry. To learn more about the importance of evaluating process drift and how SS&C GoCentral can help with the project, download our "Six Key Steps to Combat Process and Technology Drift Within a Services Firm" whitepaper.
Managing Director, Managed IT Services