Case Study

Safeguarding Patient Access

How Immediate Decisions Mitigated Impact of a Historic Cyberattack

In early 2024, one of the nation’s largest healthcare technology organizations suffered a cyberattack, resulting in widespread impacts to access for patients and payments for providers. SS&C engaged in a collaborative and dedicated partnership to limit further disruption in this copay program.

Read our case study to learn how SS&C’s technology helped mitigate the impact of this historic cyberattack with successes like:

  • Processing more than 1.5 million claims.

  • Engaging more than 36,000 pharmacies for processing readiness.

  • Supporting medical accumulation exchange.

Discover the critical lessons learned for taking protective measures and learn strategies to prepare for and insulate against future attacks.

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